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TL;DR
- SafeBase is a dedicated trust center, now owned by Drata. Strong on access control and buyer-facing portal design. Questionnaire automation runs through a Chrome extension with limited portal coverage and a token-based usage cap.
- Conveyor is a vendor security review platform with named AI agents (Sue for questionnaires, Phil for access reviews). Backed by $39M in funding and 750K+ questions analyzed. Questionnaire automation is credit-based, with ~8 fully automated portal integrations and no PDF round-trip.
- Skypher is questionnaire automation built for every format buyers actually send, with a trust center on the same knowledge base. 40+ portal integrations, answer style control, self-maintaining knowledge base. Adobe, Deel, and McKinsey are customers.
- Where the comparison gets interesting is what happens after the trust center. Portals deflect routine requests. They do not complete the 200-question Excel file or the SIG Lite a buyer sends anyway.
What SafeBase, Conveyor, and Skypher were built for
SafeBase, Conveyor, and Skypher each started from a different problem, and that origin still shows in the product.
SafeBase started as a trust center: a branded portal where prospects self-serve SOC 2 reports, policies, and certifications behind access controls and NDA workflows. Drata acquired it for $250 million in February 2025, making SafeBase the trust center layer inside Drata's compliance platform. Questionnaire automation came later.
Conveyor started as a vendor security review platform. Its AI agents, Sue (questionnaires) and Phil (access reviews), handle inbound security assessments and power a trust center. Conveyor has analyzed 750K+ security questions across its customer base, giving it a proprietary dataset few competitors match.
Skypher started as questionnaire automation. The product was built around the reality that 71.2% of security questionnaires arrive as Excel, 19.2% through online portals, and 9.6% as Word documents (from 100,000+ questions processed). The trust center came second, built on the same knowledge base that powers questionnaire responses.
How SafeBase handles security reviews after the Drata acquisition
SafeBase's trust center offers document access segmentation by buyer type, per-account analytics showing who viewed which report, configurable Salesforce routing, and Ironclad NDA integration. Security teams get granular control over who sees what. For teams whose primary goal is a polished, analytics-rich portal that deflects routine requests, SafeBase does that job well.
The questionnaire side is thinner. SafeBase's Chrome extension suggests responses for OneTrust, Panorays, Google Forms, and a handful of other portals. Anything outside that list means exporting to Excel, running it through the platform, and manually entering answers back into the portal. G2 reviewers flag inconsistent AI answer quality: some report answers that are too short and lack detail, while others describe output that requires trimming. The knowledge base requires manual maintenance, which SafeBase's own blog acknowledges can lead to "duplicates, conflicts, and outdated answers."
Questionnaire volume is token-based. If an upload goes wrong, it burns a token. One G2 reviewer describes the system as "only feasible for long questionnaires to be efficient in token use."
Companies running multiple products sometimes end up managing three or four separate trust portals inside SafeBase. The platform supports multi-product setups, but G2 reviewers note that trust center templates are "quite rigid" with limited customization.
The Drata acquisition adds a question at renewal. Pricing is custom-quoted across three tiers with no published figures, and third-party analysis from April 2026 notes that "Drata has not publicly committed to pricing stability for existing SafeBase standalone customers."
How Conveyor's AI agents handle security questionnaire automation
Conveyor drafts answers through Sue, its questionnaire AI agent, pulling from a knowledge base of policies, past responses, and connected sources (Google Drive, Confluence, Notion). Phil handles access review workflows separately. The product is well-funded ($39M raised, 63 employees) and claims 95%+ first-pass accuracy. G2 reviewers report real-world accuracy closer to 75% after extended use, with AI-generated responses that "require manual fine-tuning."
Portal automation is tiered. About eight portals (ServiceNow, OneTrust, BitSight, ProcessUnity, Coupa, LogicGate, Venminder, UpGuard) are fully automated. Five more support page-level automation through a browser extension, one page at a time. Everything else falls back to a generic AI scan. PDFs cannot be exported back to PDF format; uploads are converted to Word tables. Teams whose buyers require responses in the original PDF have an extra manual step.
The knowledge base uses a Q&A pair architecture. It stays static until someone manually updates it. Connected external sources sync once per week, not in real time. Conveyor recommends maintaining 200 to 400 curated Q&A pairs and acknowledges that more than that "is unrealistic to keep up-to-date."
Pricing is credit-based, starting at $9,600/year for the Professional tier with 10 RFP project credits. High-volume teams "hit credit limits mid-quarter and either slow down responses or pay for top-ups," according to G2 reviewers.
The trust center supports custom domains and document sharing. Multiple reviewers describe customization as limited, particularly around branding and layout. NDA-protected document access is priced per access, which adds up for teams with large customer bases.
How Skypher handles security questionnaire automation and trust centers
Skypher processes questionnaires in every format buyers send: Excel, Word, PDF, and 40+ online portals including OneTrust, ServiceNow, Archer, Ariba, and Coupa. No format conversion. PDFs go back as PDFs.
Answer style is configurable per questionnaire. Short Answer gives one-line responses with no extra detail. Precise Answer scopes tightly to the question with no adjacent context. Custom Prompt lets teams write their own instruction for tone, length, and what to include or leave out. Same knowledge base, different output.
The knowledge base is self-maintaining. Documents, previous questionnaire responses, and connected sources update automatically without manual tagging or Q&A pair curation. Above a configurable confidence threshold, the system reuses previously approved answers verbatim instead of reformulating through generative AI. No unnecessary rewriting of language a reviewer already signed off on.
Customer names in questionnaire responses are anonymized through data masking before being sent to any LLM provider. One customer's name never appears in another customer's questionnaire.
Skypher's trust center includes NDA gating, Salesforce and HubSpot CRM integration (with auto-approval for existing customers), Slack notifications for access requests, and a buyer-facing AI agent that answers questions about published documents directly in the portal. Multi-product setups run within a single instance. Migration support includes bulk import of existing customer access lists, so switching providers does not disrupt the buyer experience.
Adobe processes over 3,000 questionnaires a year through Skypher. Response time went from two weeks to two hours. Accuracy across 200+ enterprise customers: 96%.
Trust center features compared across SafeBase, Conveyor, and Skypher
Security questionnaire automation features compared
The widest gaps are portal coverage, answer control, and knowledge base maintenance. SafeBase and Conveyor both require manual knowledge base upkeep and use per-use pricing where credits or tokens can run out mid-quarter. Skypher's self-maintaining knowledge base and fixed annual pricing give teams a predictable cost from day one across the full range of formats and platforms buyers use.
FAQ
Can SafeBase, Conveyor, or Skypher replace each other as trust center software?
All three include a trust center, but depth varies. SafeBase has the most mature access control and buyer analytics. Skypher adds a buyer-facing AI agent and Slack approval workflows. Conveyor's trust center is functional but reviewers describe customization as limited. Where these platforms really diverge is how they handle the questionnaires buyers still send after visiting the portal.
How do SafeBase and Conveyor handle security questionnaires submitted through online portals?
SafeBase uses a Chrome extension that supports a limited set of portals (OneTrust, Panorays, Google Forms, and others). For unsupported portals, teams export questions to Excel, process them, and manually re-enter answers. Conveyor fully automates about eight portals and offers page-level browser extension support for five more. Skypher integrates with 40+ portals including OneTrust, ServiceNow, Archer, Ariba, and Coupa.
What happens to existing customer access when switching trust center providers?
Teams with hundreds of customers who already have trust center access need a migration path that does not disrupt the buyer experience. Skypher supports bulk import of existing customer access lists and CRM-based auto-approval, so previously approved buyers keep access without re-requesting or re-signing NDAs. SafeBase migration requires re-populating the evidence library and re-configuring access controls. Conveyor's NDA-per-access pricing model means re-granting access at scale has a direct cost impact.
Does Skypher support multi-product trust centers?
Yes. Companies selling multiple products or managing trust portals inherited through acquisitions can run them within a single Skypher instance. Each product has its own documentation, knowledge base entries, and access controls. The questionnaire automation module can answer for multiple products simultaneously, including questions that span both.
How do SafeBase, Conveyor, and Skypher compare on pricing?
SafeBase pricing is custom-quoted across three tiers (Foundation, Advanced, Enterprise) with no published figures. Third-party estimates place starting prices around $15,000/year, with questionnaire automation using a token system. Conveyor starts at $9,600/year with credit-based questionnaire and RFP project limits. Skypher prices based on annual questionnaire volume with a fixed upfront commitment for the contract term, and includes unlimited users with no per-seat fees. All three require a conversation with sales for final pricing.
